“We get your area rug clean and Keep it Clean”
With the increase in hard surface floors such as wood, tile, stone, etc., many have turned to area rugs to soften their indoor environment. Some of these rugs are quite valuable. Sadly, possibly out of fear, regular professional cleaning has not become part of the maintenance routine for many rug owners. Wool rugs are actually extremely durable and can stand up to an amazing amount of traffic. But, the one thing that is perhaps the most destructive to a fine wool rug is the particulate soil that is deposited on a daily basis – the sand and grit left behind by foot traffic. These particulates act much like sandpaper and wear down the wool fiber, causing wear lanes and that threadbare look over the course of time. The best way to protect your rug investment is with regular professional cleaning.
Our services include:
- Free written estimate
- No hidden charges
- Technicians in uniform
- Expertise in cleaning difficult fabrics
- A nose for odor removal
- We handle any size cleaning job
- Certified & insured for your protection
- Complete satisfaction guarantee
Your Friends will ask "Where did you get such a Beautiful Rug!!!"
Our Rug Cleaning Process
Our 6 STEP process for professional rug cleaning:
- First Step – Rug inspection to identify damaged fringe, binding, previous dye bleeding, etc.
- Second Step – Dry soil removal. As much as 90% of the soil removed from rugs in our cleaning process is removed during this phase of cleaning.
- Third Step – We give your rug a bath using dye-locking and conditioning agents to protect and rejuvenate the natural fibers in the rug.
- Fourth Step – Warm water rinse extraction to remove any detergents and cleaning agents.
- Fifth Step – Thorough drying using professional dehumidification equipment.
- Sixth Step – We use moisture meters to verify the rug is dry and package it up for delivery.
Area Rug Cleaning FAQ's
A: Honestly, this is a very personal decision. We have seen some rugs that we never would have tried to clean, but due to sentimental attachment the decision was made to clean the rug. If you are in doubt, take pictures of the problem areas and contact us with other details and we can help you make a decision.
A: Over the years, we have cleaned many, many rugs valued at thousands of dollars. We have the training and experience to determine when to clean, more importantly, when NOT to clean a rug. If you are concerned about a specific vulnerability or imperfection in your rug, please let us know when you contact us and a rug specialist will talk through things with you.
A: Animal urine can be removed from rugs and we know which products to use and when to use them. Sometimes, however, the urine has already damaged the fiber and/or caused the dye to bleed. This pre-existing damage cannot be reversed.
A: Definitely. As a rule, the more expensive the rug, the easily it can be damaged. This is because expensive rugs tend to be handmade and handmade rugs tend to use vegetable dyes that can be susceptible to damage by using the wrong cleaning agents. On the other hand cheaper rugs are machine made using synthetic fibers, such as nylon or polypropylene and they use manmade heat-set dyes that are resistant to abuse.
A: Fringe is almost always made of cotton and yes, we clean the fringe and groom it so it doesn’t tangle.
A: We do not perform rug repairs in-house, but we would be happy to help connect you with a qualified resource. Let us know.
A: Our process depends somewhat on what we are cleaning, but generally, we dust the rug to remove particulate soil, followed by pre-treatment with the appropriate cleaning agent depending on fiber type and soil. Then we give the rug a bath where the detergent and remaining soil and contaminants are rinsed from the rug. Finally, the rug is dried thoroughly to make sure mold and mildew are not able to grow on the rug while it is stored.